The sale of the personalized video service of is governed by the following conditions:


Each service has its conditions specified in the detailed description of it before making the purchase. The following are the general conditions associated with all video services:

  • The videos are delivered to the client who requests them in High Definition Full HD (resolution 1920 × 1080) with ambient sound. (Unless the service specifies another type of sound or custom background music)
  • Prior to the purchase, the client can request a small sample of the video to check the quality of the video before placing the order.
  • A personal link is delivered so that the client can download his video in the email that he provides us when carrying out the purchase process (It is the responsibility of the client to provide the correct data). The video is stored in a secure site type Dropbox, OneDrive or similar.
  • The link provided will be valid for 30 calendar days from the date of delivery so that the client can download their video. Once downloaded it is the client’s responsibility to store it in a secure site. Once that time has passed, if the client wishes to obtain another copy of the video, he can request it (it is not guaranteed that we keep the video after 30 days of having delivered it to the client), but will be charged the cost of the work done as a new order .
  • La entrega del enlace de tu vídeo se hará ente 1 y 30 días naturales después de haber realizado la compra.
  • se compromete a devolver el dinero del pedido si no se cumplen algunas de las condiciones aquí descritas.





These General Terms of Use, Privacy Policy and Sale (hereinafter, the “General Conditions”) regulate the use of the website (hereinafter, the Website) that makes available to people who access to its Web Site in order to provide information on products and services, own and / or collaborating third parties, and facilitate their access to them, as well as the contracting of services and goods through it (all referred to together “Services”).

To contact, you can use the email address  [email protected].  Due to the very nature of the Website, as well as its content and purpose, practically all the navigation that can be carried out by it is free, although there is the option of becoming a registered user to have access to offers, services and additional pages. reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Conditions. Therefore, recommends that the Client read the same carefully every time he accesses the Website.

Due to the nature of this Website, changes to the content of these General Conditions may be modified or included. Therefore, the Client, as well as other users who do not enjoy this condition, are obliged to access these General Conditions each time they access the Website, assuming that they will be applicable the corresponding conditions that are in force at the time of your access.




The access to the Services optionally requires the previous registration of the users, once they accept the General Conditions, going on to be considered as Clients.

The Client’s identifier will consist of his email address and a password. To access the Customer’s own account, it will be necessary to include this identifier, as well as a password.

The use of the password is personal and non-transferable, the assignment, even temporary, to third parties is not allowed. In this regard, the Client undertakes to make diligent use and to keep it secret, assuming all responsibility for the consequences of its disclosure to third parties.

In the event that the Customer knows or suspects the use of your password by third parties, you must modify it immediately, in the way it is collected on the Website.




The Client undertakes to use the Services in a diligent, correct and lawful manner and, in particular, by way of an enunciative and non-restrictive title, undertakes to abstain from:

  • use the Services in a manner, for purposes or effects contrary to the law, morality and generally accepted good practices or public order;
  • reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the Services, unless you have the authorization of the owner of the corresponding rights or it is legally permitted;
  • perform any act that may be considered a violation of any intellectual or industrial property rights belonging to or to third parties;
  • use the Services and, in particular, the information of any kind obtained through the Website to send advertising, communications for the purpose of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of its purpose, as well as to commercialize or disclose in any way said information;

The Customer shall be liable for damages of any nature that may suffer, on occasion or as a consequence of the breach of any of the obligations set forth above as well as any other included in these General Conditions and / or those imposed by the Law in relation to the use of the Website. will watch at all times for the respect of the current legal system, and will be entitled to interrupt, in its sole discretion, the Service or to exclude the Client from the Website in case of presumed commission, complete or incomplete, of any the offenses or offenses typified by the current Penal Code, or in case of observing any conduct that in the opinion of are contrary to these General Conditions that operate for this Web Site, the Law, the norms established by www.tenuncuerpo10 .com or its collaborators or may disturb the good functioning, image, credibility and / or prestige of or its collaborators.




All the contents of the Website, such as texts, graphics, photographs, logos, icons, images, as well as graphic design, source code and software, are the exclusive property of or third parties, whose rights to respect legitimately holds, being therefore protected by national and international legislation.

The use of all elements subject to industrial and intellectual property for commercial purposes as well as their distribution, modification, alteration or decompilation is strictly prohibited.

Violation of any of the aforementioned rights may constitute a violation of these provisions, as well as an offense punishable in accordance with articles 270 and following of the Penal Code.

Users who send comments, opinions or comments to the Website through the electronic mail service or by any other means, in the cases in which, due to the nature of the Services, this is possible, it is understood that they authorize www.tenuncuerpo10. com for the reproduction, distribution, public communication, transformation, and the exercise of any other right of exploitation, of such observations, opinions or comments, for all the time of copyright protection that is legally envisaged and without territorial limitation. Likewise, it is understood that this authorization is granted free of charge.

Claims that may be filed by users in relation to possible breaches of intellectual or industrial property rights over any of the Services of this Website should be directed to the following email address:  [email protected].




Regardless of what is established in the General Conditions included in this Website, is not responsible for the accuracy and quality of the content of the Website, its services, information and materials. These services, information and materials are presented “as is” and are accessible without guarantees of any kind. reserves the right to interrupt access to the Website, as well as the provision of any or all of the Services provided through it at any time and without prior notice, either for technical reasons, security, control, maintenance, power failure or any other justified cause.

Consequently, does not guarantee the reliability, availability or continuity of its Website or Services, so the use thereof by the user is carried out at your own risk. without, at any time, responsibilities can be claimed to www.tenuncuerpo10 in this regard. will not be liable in case of interruptions of the Services, delays, errors, malfunctions of the same and, in general, other inconveniences that have their origin in causes beyond the control of, and / or due to a fraudulent or culpable action of the Client and / or due to causes of unforeseeable circumstances or force majeure. Without prejudice to what is established in article 1105 of the Civil Code, the following shall also be understood as included in the concept of Force Majeure, and for the purposes of these General Conditions, all events that occur outside the control of, such as : failure of third parties, operators or service companies, acts of Government, lack of access to third party networks, acts or omissions of the Public Authorities, those others produced as a consequence of natural phenomena, blackouts, etc. and the attack of hackers or third parties specialized in the security or integrity of the computer system, provided that has adopted reasonable security measures in accordance with the state of the art. In any case, whatever its cause, does not assume any responsibility whatsoever for direct or indirect damages, consequential damages and / or loss of profits. excludes any liability for damages of any nature that may be due to the lack of veracity, accuracy, completeness and / or timeliness of the Services transmitted, disseminated, stored, made available or received, obtained or that has been accessed through the Website as well as by the Services provided or offered by third parties or entities. will try as much as possible to update and rectify that information hosted on its Website that does not comply with the minimum guarantees of truthfulness. However, it will be exempt from liability for its non-updating or rectification as well as for the contents and information provided in it. In this sense, has no obligation to control and does not control the content transmitted, disseminated or made available to third parties by the Clients or collaborators, except in cases where required by current legislation or when required by a competent Judicial or Administrative Authority.

Similarly, excludes any liability for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the contents that may cause alteration in the computer systems as well as in the documents or systems stored in them. is not responsible for the use that the user makes of the Website Services or their passwords, as well as any other material thereof, infringing the rights of intellectual or industrial property or any other right of third parties .

The user undertakes to hold harmless to, for any damage, prejudice, sanction, expense (including, without limitation, attorney’s fees) or civil, administrative or any other liability, that may suffer and save relationship with the breach or partial or defective performance by you of what is established in these General Conditions or in the applicable legislation, and, especially, in relation to your obligations regarding protection of personal data collected in these conditions or established in the LOPD and development regulations.


LINKS TO OTHER WEBSITES does not guarantee or assume any type of responsibility for the damages and losses suffered by the access to third party Services through connections, links or links of the linked sites or the accuracy or reliability thereof. The function of the links that appear in is exclusively to inform the user about the existence of other sources of information on the Internet, where you can expand the Services offered by the Portal. will not be in any case responsible for the result obtained through such links or the consequences arising from access by customers to them. These Third Party Services are provided by them, so can not control and does not control the legality of the Services or their quality. Consequently, the Customer must exercise prudence in the assessment and use of information and services existing in the contents of third parties.




For any interpretive or litigious questions that may arise, Spanish legislation will apply and in case of controversy, both parties agree to submit, with waiver of any other jurisdiction that may correspond, to the jurisdiction of the Courts and Tribunals of the city of Madrid.