Privacy and Cookie Policy
Transparency and safety in the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
In accordance with European data protection regulations (Regulation EU 2016/679 - GDPR), we inform you that the legal controller of the data collected on this website is:
- Controller: Juan Bautista Morales Barrigüete
- Tax ID (NIF): 50173115H / VAT ID: ES50173115H
- Address: C/ Zurbarán 6, 28670 Villaviciosa de Odón, Madrid, Spain
- Contact Email: [email protected]
- WhatsApp Business: +34 660 977 496
2. What Personal Data We Collect and Why
All personal data collected is stored in secure electronic databases hosted on Raiola Networks servers located within the European Economic Area, meeting GDPR requirements.
User Accounts & Purchases
Account Creation: We store your credentials for administrative purposes and to allow you to review your order history. We never share this details with third parties.
IFBB Academy Courses: When purchasing courses, we forward your basic contact credentials to the IFBB Academy to process your registration and provide the educational materials.
WhatsApp Business & Comments
WhatsApp Business (+34 660 977 496): When messaging us, we process your phone number and name solely to answer your inquiry. WhatsApp transfers data to the Meta Platforms, Inc. infrastructure.
Comments: We collect details from comment forms, IP addresses, and browser user agent strings to protect our site against spam.
3. Data Processing for Registered "Provider" Users
If you subscribe as a fitness professional or brand Provider, we collect and process your details under the following terms:
- Collected Data: Business name, logo, category of service, NIF/CIF, billing address, email, and social profiles.
- Purpose: To manage your registration, payment processing, and publish your profile page and logo on corresponding event listings.
- Legitimation: Performance of the advertising service contract.
- Data Retention: Profile data is retained as long as your subscription is active or until you request its deletion.
4. AI Chatbot & Voice Assistant (Sara AI)
To offer interactive customer service, this site uses an online text chatbot and an interactive voice assistant (Sara AI).
Interacting with the voice assistant requires you to manually click the microphone icon and grant **explicit voice permission** in your browser. Audio recordings are transmitted to the secure servers of **ElevenLabs** to perform speech-to-text conversion and output dynamic responses.
International Safeguards: ElevenLabs Inc. is based in the United States. Processing and international data transfer are carried out securely since the company is certified under the **EU-US Data Privacy Framework**, assuring a level of data protection equivalent to the European GDPR.
Voice recordings are stored temporarily only for technical and optimization purposes. **We never use voice recordings for advertising or sell/disclose them to third parties.**
5. Cookie Policy and Trackers
We use both first-party and third-party cookies to improve loading speed, keep sessions active, store language preferences, analyze navigation, and deliver relevant ads.
Cookies used on this website:
How to disable cookies?
You can restrict, block, or delete cookies from this website at any time by changing your browser settings:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data.
- Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection.
- Apple Safari: Preferences > Privacy > Block all cookies.
- Microsoft Edge: Settings > Site Permissions > Cookies and site data.
6. Your Data Rights
Under European regulations, you hold the following rights over your personal data:
- Access: Right to be informed about the data we hold and process.
- Correction: Right to correct inaccurate or incomplete details.
- Erasure ("Right to be Forgotten"): Right to request the permanent deletion of your data.
- Restriction: Right to limit processing under specific circumstances.
- Objection: Right to object to processing for marketing or profiling purposes.
- Portability: Right to request your data in a structured, machine-readable format.
To exercise your rights, please submit a written request enclosing a copy of your ID card or passport to our support email: [email protected] with the subject line "Data Protection".
7. Changes to this Policy
We reserve the right to modify this Privacy and Cookie Policy to comply with new regulations, laws, or guidelines from European and Spanish data protection authorities. Any modifications will be posted here with their corresponding last-updated date.
Last updated: June 2026.