Privacy Policy

Owner of this website:

• Juan Bautista Morales Barrigüete
• C/ Zurbarán 6, 28670 Villaviciosa de Odón, Madrid, Spain
• Tax ID: ES50173115H
• Contact email: [email protected]
• Phone / WhatsApp Business: +34 660 977 496

Data processed through WhatsApp Business

The WhatsApp Business number provided on this website (+34 660 977 496) is exclusively intended to facilitate direct communication with users. By sending a message via WhatsApp, the user agrees that their data (such as phone number, name, and any other information provided) will be processed solely for the purpose of responding to their request or inquiry, in accordance with this privacy policy.

The use of WhatsApp involves data transfer to the Meta Platforms, Inc. infrastructure, so it is recommended to review their privacy policies before using this channel. Under no circumstances will the data be used for unsolicited commercial communications, and all user rights will be respected in accordance with Regulation (EU) 2016/679 (GDPR).

Data Processing for Registered Provider Users

In addition to the information provided elsewhere, if you register as a "Provider" of services user on our platform, we will collect and process the following data for the purposes detailed below:

Data Collected:

• Identification and contact data: Name, surname, Tax ID (NIF/CIF/ID), address, email, telephone.
• User data: Username, password (encrypted).
• Professional profile data: Business name, logo, type of service, professional subcategory, website, and social media profiles.
• Billing data: The necessary information to process payment through our payment gateway. We do not store your full card details.

Purpose of Processing:

1. To manage your registration and maintenance as a registered user on the platform.
2. To provide the contracted visibility service, including the publication of your business name and logo on the corresponding event pages.
3. To manage the annual subscription payment.
4. To send you transactional communications related to the service (purchase confirmation, subscription expiration notices, etc.).

Legitimation: The legal basis for processing your data is the performance of the service provision contract that you accept when purchasing a plan.

Data Retention: Your profile data will be kept as long as you maintain an active subscription. Once canceled, the data will be blocked and retained only for the periods legally established to address potential liabilities.

1. What personal data we collect and why

All personal data collected on this website is stored in secure electronic files managed exclusively by the website owner. These files are hosted on secure servers at Raiola Networks, compliant with the security standards required by the General Data Protection Regulation (GDPR).

1.1. Account creation

If you create an account, we store your data for administrative and customer support purposes. This information is not shared with third parties.

1.2. Purchases

Purchase and order data are used for accounting and tax management. If you purchase services or products offered by IFBB Academy, your data will be shared with them exclusively to provide the requested service and comply with legal and fiscal obligations.

1.3. Comments

When visitors leave comments, we collect the data shown in the comment form, as well as the IP address and browser user agent string to help detect spam. We may use the Gravatar service to display your profile image linked to your email. You can read their privacy policy here.

1.4. Embedded content

Some posts may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other site directly, which may collect data, use cookies, and track interactions.

2. Use of chatbot and voice assistant

This website uses a virtual assistant (chatbot) and a voice assistant to improve user experience, offer personalized support, and provide easier access to service information.

When interacting with the chatbot, you may voluntarily provide personal information such as your name, email address, or other content written during the conversation. This data may be processed using third-party services (such as OpenAI or Dialogflow) to generate helpful replies. These data are not shared with third parties unless strictly necessary to provide the requested service.

For the voice assistant (powered by ElevenLabs), explicit consent is requested before use. The system informs users that their voice will be recorded and processed to generate answers. These recordings may be stored temporarily for technical purposes and are never used for commercial reasons or shared with third parties.

By interacting with the chatbot or voice assistant, you agree to this privacy policy.

3. Cookies

This website uses both first-party and third-party cookies to improve the user experience, analyze browsing behavior, and display personalized ads.

3.1. Types of cookies used:

• Analytics: allow us to analyze site usage to improve services.
• Behavioral advertising: used to display ads based on your browsing habits.

3.2. Purposes of cookies:

• Remember your preferences and settings
• Facilitate login sessions
• Display multimedia content
• Improve site performance and security
• Measure marketing campaign effectiveness
• Enable social media sharing

3.3. First-party cookies:

• Accounts: store login information.
• Comments: help prevent spam.
• Language: store your language preference.
• Cache: improves page load speed. Cache files expire after 4 hours but can be purged earlier by the site admin.

3.4. Third-party cookies:

We use third-party services that may install cookies, such as:

• Google Analytics: helps us analyze how users navigate the website (not personally identifiable).
• Google AdSense: displays ads based on your browsing activity.
• Facebook Pixel: measures and optimizes Facebook ad campaigns.
• TikTok Pixel: measures and optimizes TikTok ad campaigns.
• Social media plugins: such as sharing buttons for Facebook, Instagram, X (Twitter), etc., which may load content from their respective platforms.

Cookies used on this website

4. Your rights

As a user, you have the right to:

• Access your personal data
• Request correction or deletion
• Limit data processing
• Object to processing
• Request data portability

To exercise your rights, contact us at [email protected] with the subject “Data Protection”.

5. Data retention

We retain personal data only for the time necessary to fulfill its purpose and comply with legal or tax obligations.

6. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction.

7. Changes to this policy

We reserve the right to modify this privacy policy. Any changes will be posted on this page.

Last updated: June 2025